Effective as of 25 May 2018.
This Policy explains how we collect, process, and protect personal information as part of the Service. Discussion of your use of the Service in this Policy refers to both visits and other interactions with the websites and Services, whether or not you are registered user of the Seidat Platform. If you do not agree with or are uncomfortable with any aspect of this Policy or the Terms of Service, you should stop accessing or using our Services.
Personal data is used for orders, billing, recovery, contacts, transactions, customer enquiries, service development, reporting, marketing, and other customer relationship management measures. Purchasing, transaction and location information can also be used for profiling and targeting marketing activities and customer communications to make them more interesting to the registered. Personal information is also used when sending newsletters, or when people attend events and other marketing activities.
Data that can be used includes contact persons of the controller's current or past customer organisations, persons with connections to the controller, Seidat service users or persons who approved the marketing.
The registry may contain data from the following information categories relevant to the purpose of the use of the registry:
We are required under Data Protection Laws to notify you about our purposes and the legal basis for processing your personal information.
Purpose of processing
To ensure network and information security
We process your information to:
To enforce our Terms of Service
We have Terms of Service that define how our Services may be used. We may process your information to:
To provide our Services
We process your information to provide our Services. For example for:
To provide customer service
We process your information to respond to your questions, issues, requests or other feedback regarding our Services. We may also process your information in issues related to your Teams.
For research and development
We may process your information to better understand you and how you use our Services, in order to improve the current Services or potentially develop new Services. We may also process your information in order to resolve bugs or issues in the Service.
For direct marketing
We may collect and process your information in order to contact you and offer services we believe could interest or benefit you.
For other marketing activities
We post and share customer testimonials on our Websites and social media accounts, which may contain Personal Information. We obtain each customer's explicit consent before sharing any testimonial or name.
Information provided by the customer, customer data system and billing database, user and transaction information on websites, blogs and newsletters, information on customer relationship management and customer service systems and Seidat service information, partners and companies and authorities offering personal information services.
Collected information can be shared with Seidat Ltd's dealers or subcontractors. Seidat Ltd can also outsource the processing of your personal data to companies outside the enterprise which may also be in countries outside the European Union and the European Economic Area, such as the United States of America. These companies can process personal data to provide, for example, infrastructure and IT services, or other services. In such cases, sufficient data security and the handling of the data are taken care of by an EU-U.S. - Privacy Shield arrangement, or by contract using templates approved by the EU Commission.
The information is technically protected. Physical access to data is blocked by access control, as well as other security measures. Access to information requires adequate rights and multi-stage identification. Unauthorised access is also prevented by firewalls and technical protection. The information can only be accessed by the controller and by specially designated technical persons. Only designated persons have the right to process and maintain the data. Users are bound by professional secrecy. The information is backed up safely and can be restored as needed. The level of secrecy is audited at recurring intervals either by external or internal auditing.
You have rights to your Personal Information as described below. You can exercise these rights by contacting us at firstname.lastname@example.org. We may take steps to verify your identity before we consider or comply with your request. Your rights are however not without limit, and may be denied e.g. when required by law. This list is not exclusive.
Mäkelänkatu 52, 00510 Helsinki
Paulus Perkkiö, CEO