Trainee, Customer Success
Application period: 07.10.2026 - 26.10.2026
We are looking for one trainee to join our customer success team. This is a great opportunity to start your career in the international hospitality business, and it is well suited for students doing practical training or finishing their thesis.
Why a trainee period
This is a fixed-term, paid trainee period of 3–6 months. It gives you time to learn the work with guidance and a named supervisor. Our aim is to grow you into the role and intend to discuss a full-time position as the training period ends.
What you will do
- Customer support: answer customer questions and help solve issues by email, phone and chat.
- Customer training: prepare and run onboarding and training sessions for our customers.
- Invoicing: take part in testing and developing our invoicing process.
You can also join our ongoing development projects, for example using AI in different business areas or rebuilding our training system. These are well suited for the topics of the thesis.
What we offer
- Paid trainee period with a dedicated supervisor
- Laptop, work phone and the other tools you need
- Support for your practical training or thesis
- Possibility of full-time employment after the period
Our team works mainly onsite at our office in Helsinki. We expect you to work onsite at least two days a week.
How to apply
Email your application to Anni Sormunen at anni.sormunen@seidat.com by October 20th, 2026. Use the subject line “Trainee application – Customer Success”, tell us briefly about yourself and your studies, and attach your CV.
We will schedule interviews by phone, and interviews will be held onsite at our office. Every applicant will be contacted, at least by email.
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